Connect with billions of WhatsApp users across Africa and the world. Use WhatsApp as your primary customer channel — with smart failover to SMS for maximum delivery and ROI.
Talk to an ExpertWhatsApp Business Platform (API) lets your business hold verified, rich conversations with customers on the world's most popular messaging app. Through EVEXIN — an official WhatsApp Business Solution Provider (BSP) — you get a WhatsApp Business Account (WABA), pre-approved message templates for marketing, utility and authentication, a 24-hour customer service window for free-form replies, and a full developer API. Everything you need to sell, notify and support on WhatsApp.
No new apps and no redirects. Messages land in the WhatsApp your customers open every day, with open rates far beyond email.
Flows, payments, product catalogs, list pickers and multimedia turn a simple chat into a complete shopping and service journey.
Chatbots, live agents and call deflection handle routine work automatically and cut contact center costs.
Everything you need to turn a message thread into a complete customer journey.
Meta-approved templates for marketing, utility and authentication — start conversations with customers at scale.
In-chat forms and actions — bookings, orders, surveys and feedback without ever leaving WhatsApp.
Voice and video calls over WhatsApp — move complex issues from chat to a call in one tap.
Let customers complete transactions inside the conversation — fewer steps, fewer drop-offs.
QR codes, web widgets and click-to-WhatsApp ads open chats instantly from ads, packaging and your website.
Send images, video, documents and locations, with read receipts and message tagging for your team.
Show rich product catalogs in chat — browse, pick and buy without leaving the conversation.
Structured option pickers for booking, ordering and support — guide customers step by step.
Four ways to use WhatsApp Business across the customer lifecycle.
Personalized promotions, seasonal offers, upselling and abandoned-cart recovery campaigns.
Real-time order and shipping updates, appointment reminders and policy notices.
Multi-factor authentication, account recovery and login confirmations with WhatsApp OTP.
Chatbots, live agents and voice-to-chat call deflection deliver always-on service.
Reach WhatsApp's billions of users and the whole African market, with smart failover to our SMS, Voice and USSD network.
Fast onboarding with expert help: WABA setup, number migration and Meta business verification.
Consent management, Meta-approved templates and proper data retention — compliant by design.
Round-the-clock operational and technical support from our teams in Nigeria, Ghana, Kenya and Tanzania.
The App is a free, single-phone tool for very small businesses. The Platform (API) is built for scale: multiple agents, automation, approved templates and CRM integration — delivered through a Business Solution Provider like EVEXIN.
Two kinds: template messages (pre-approved by Meta in the marketing, utility and authentication categories) for business-initiated conversations, and free-form session messages inside the 24-hour customer service window.
Three steps: register a WhatsApp Business Account (WABA) with EVEXIN, complete Meta business verification, and submit your message templates for approval. Then you are live.
Not necessarily — an existing number can be migrated, and one WABA can host up to 20 numbers.
Submit your content and sample values to Meta for review — usually within minutes to hours. EVEXIN helps you write compliant templates to speed up approval.
Pricing is per message and varies by category — marketing, utility and authentication. Utility messages sent within an open 24-hour customer service window are free. Contact EVEXIN for rates across Africa.
Per-message pricing by category. Final rates depend on your use case and message volume.
| Service Type | price | Setup fee | Features |
|---|---|---|---|
| Marketing messages | Contact sales | FREE | Promotions, offers and cart-recovery campaigns |
| Utility messages | Contact sales | FREE | Order updates, reminders and alerts — free within the 24h service window |
| Authentication messages | Contact sales | FREE | OTP, login verification and account recovery |
| Session messages | FREE | FREE | Free-form support chats within the 24-hour window |
Note: Utility messages sent within an open 24-hour customer service window are free. Contact us for customized enterprise solutions.
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